I bought 5 gallons of honey. It's fabulous honey! I got the ghost pepper kind, which is absolutely perfect. But it arrived with the lid cracked, honey oozing out under the tape that was around the lid. And while I did not want a refund, and would have rather had smaller containers shipped to me, the owner offered to send me a new lid and thought that I shouldn't mind cleaning up a little honey after paying $58 for a 5-gallon jug. Not all of us live with honey all over the place, and I don't know much about honey, but I bought my own containers from Amazon and lost a lot of the honey down the sink while transferring from the 5 gallon jug with the broken lid. To be fair, without my asking, my money was refunded. I highly recommend the product, but not the shipping.